FAQ’s / T’s &C’s

HOW DO I PLACE AN ORDER?

Fill out the form on the ORDER A CAKE page

Once confirmed an invoice will be sent to lock in your order

PRICING?

Small custom cakes start at $200 (serves 15-20)

DO YOU OFFER DELIVERY?

Yes, we offer a local delivery (Eastern suburbs) - subject to availability

HOW DO I TRANSPORT MY CAKES/CUPCAKES?

Transport your cake/cupcakes by placing on car floor, as it is a flat surface(preferably the front passengers seat floor).

Make sure air conditioning is on.

Prior to transport, cakes are best refrigerated. Avoid direct sunlight.

HOW DO I STORE MY CAKES/CUPCAKES?

Unless you are heading straight to your event, it is best to keep goods refrigerated. However please note cakes / cupcakes are best consumed at room temp.

Do not display cakes in direct sunlight

WHAT IF MY CAKE IS DAMAGED IN TRANSPORT?

Once your cake has been picked up, Cakes By Flynn is not responsible for any damages. Please read and follow the transportation and storage instructions carefully above.

CAN I SEND THROUGH INSPIRATION IMAGES?

We welcome any inspiration images, however Cakes by Flynn will finalise all designs with our own touch.

CAN I CHANGE MY ORDER LAST MINUTE?

We cannot change your order last minute, design/size/flavour must be final upon your payment as the design process begins behind the scenes!

CANCELLATIONS & REFUNDS?

We may offer a credit if orders are cancelled up to 7 days prior to the event.

If you have any questions please don’t hesitate to contact me

📧 cakesbyflynn@gmail.com